Get in Touch With Us
Do you have a question, have you spotted something that looks out of date, or would you simply like to share a thought? We would like to hear from you. This page explains the easiest way to reach us, what to include in your message, and what you can expect once you have pressed send.
How to Reach Us
The quickest way to contact us is by email at [email protected]. Every message sent to this inbox is read, and you will get a reply from a real person, not an automated system.
What You Can Write to Us About
- Corrections: if a detail on one of our pages seems wrong or outdated, tell us which page it is and what you noticed.
- General questions: if something we have written is unclear, ask and we will try to explain it better.
- Website issues: broken links, pages that will not load, or anything that makes the site hard to use.
- Business and media enquiries: partnership ideas, interview requests or press questions.
- Personal information requests: questions about any details you have shared with us.
Helping Us Help You
A few details make it much easier to give you a useful answer. Where possible, include the web address of the page you are writing about, a short description of the issue and, if it helps, a screenshot. Please never send passwords, bank details or copies of identity documents by email. We will never ask you for them.
When to Expect a Reply
We aim to reply within two working days, Monday to Friday. During busy periods it may take a little longer. If you have not heard back within a week, please check your spam or junk folder, then send your message again in case it went astray.
What We Cannot Help With
We are an independent information website. We cannot access accounts you hold with other websites, handle payments, or settle disagreements on behalf of another business. For those matters, please contact the business concerned directly. We are still happy to point you in the right direction where we can.
Your Privacy and Our Terms
When you email us, we only use the details you share to respond to your message. You can find out more about how we handle information in our Privacy Policy. Your use of this website is also covered by our Terms of Use, which are worth a quick read if you have questions about how our content may be used.
Thank you for taking the time to get in touch. Every message helps us keep this website accurate, clear and useful for everyone who visits.